Is your solar still working?

Yes. Your panels never stopped — only SunPower’s cloud did. The monitor reads your system locally, so it doesn’t need anyone’s servers.

Never. Your data is yours, and you can export it anytime.

Straight answer: the monitor reads your panels locally, but today it sends that data to our app to display — so if we vanished, you’d want your history out. That’s why export is never locked on any plan, free included: download the whole thing as a spreadsheet any time, no notice needed. Your panels themselves never depended on us — or on SunPower.

No. It never touches your panels or inverters — it only reads data your gateway already publishes.

About 15 minutes: plug it in, connect it to your wifi, then it finds your panels.

Kilowatt (free): live production, every panel individually, dollar alerts, system status, last 7 days. Megawatt: full history kept for good, reports you can export, and shade, battery and degradation analysis.

Email tony@watthacker.com. If we can’t get it working, send it back and I’ll issue a full refund.

No — completely independent. No one who sold you the panels can switch this off.

I get them too. We read the same per-panel data off your microinverters that they do — so the question isn’t the data, it’s the price and the motive. Theirs is $999 and a technician visit. Mine is $50 and plugs into the box you already own. They also make the hardware, so a report from them about their own hardware is marking their own homework — I don’t sell panels, inverters or batteries, so I’ve nothing to protect. And panels are where we start, not where we stop: your rate plan, what each hour of the day actually costs you, and whether a battery is worth it.